// INCIDENT RESPONSE

ONE CLICK.
MEETING SENT.

When production is down, every minute spent building a meeting invite by hand is a minute the incident isn't being worked. EUPM turns a raw description of the outage into a ready-to-send Outlook meeting in under a minute: describe what's broken, pick the environment and the specific servers involved, let AI rewrite the description into a clear, professional summary, and EUPM pre-attaches your on-call developer roster and checks Jira for related open tickets automatically. Download the .ics, drop it in Outlook, done — built for the person who has to run the bridge call, not write the invite.

Premier v1.0.0 AI Rewrite Jira Aware
Launch App See How It Works
<60s
Issue To Invite
5
SDLC Environments
AI
Description Rewrite
Auto
Attendee Roster
// HOW IT WORKS

Raw outage notes in. Meeting invite out.

From a one-line description of what's broken to a downloaded Outlook invite in five steps.

01
Describe the Issue
Type what's broken, attach the Interaction and Incident ticket numbers, and set severity — Critical, High, or Medium.
02
Rewrite With AI
Click Rewrite Description to run your raw notes through the same AI-rewrite pattern SRM uses on ticket summaries — professional, structured, no invented facts. Accept or reject the result before moving on.
03
Pick Environment & Servers
Select the affected SDLC environment and check off the specific servers involved, pulled live from the SECP server registry. They're recorded on the meeting and appended to the invite body.
04
Auto-Attach the Team
Your active developer roster is pre-checked as attendees. Uncheck anyone who doesn't need to be on the call. Jira is checked automatically for related open tickets.
05
Generate & Download
Generate the meeting, download the .ics, open it in Outlook, send. The meeting stays in History for later cloning or re-download.

Everything On One Form

The New Meeting screen is the only screen you need during an incident. Production issue, ticket numbers, environment and affected servers, severity, duration, and attendees all live on one form. The AI Rewrite button sits right on the description field so you can polish the text without leaving the page — accept the proposed rewrite to replace your draft, or reject it and keep typing.

meltuc.tech/eupm/app
Production Issue
✨ Rewrite Description
Payment API returning 500s on checkout for EU region customers since 14:02 UTC...
Environment
Production (12)
Severity
Critical
Affected Servers
☑ srv-checkout-01 (pay-checkout-01.prod)
☑ srv-checkout-02 (pay-checkout-02.prod)
☐ srv-checkout-03 (pay-checkout-03.prod)
Attendees
☑ Jane Dev ☑ Marcus Lee ☑ Priya Nair
Generate Meeting

Every Invite, Searchable

Every meeting EUPM has ever generated is logged with its severity, environment, and download status. Search by ticket number or keyword, clone a past incident into a fresh form when it recurs, or re-download the .ics if the original invite got lost.

meltuc.tech/eupm/history
Search issues, tickets...
Delete Selected
IssueSeverityEnvironmentStatusCreated
Payment API returning 500s on checkoutCriticalProductionSent2m ago
Auth service latency spikeHighUATDraft1h ago
Batch job stuck in State TestMediumState TestSent3h ago
// FEATURES

Built For The First Ten Minutes

Every feature in EUPM exists to remove friction between "something is broken" and "the right people are on a call."

AI Description Rewrite
Same rewrite pattern as SRM's ticket-summary AI: professional tone, structure, clarity — no invented facts or speculated root cause. Preview and accept or reject before it's used.
🖥️
Environment & Server Picker
Select the affected SDLC environment and the exact servers involved, sourced live from the SECP server registry — whitelisted server-side, never free text.
🔗
Jira Related-Issue Lookup
Optionally checks Jira for open tickets matching the AI-rewritten description, so duplicate incidents surface before the meeting is sent.
👥
Auto-Attached Roster
Active developers are pre-checked as attendees every time — uncheck anyone who shouldn't be on the call before generating.
📅
Outlook-Ready .ics
RFC 5545-compliant calendar invite with the rewritten description, ticket numbers, environment, affected servers, and related Jira issues all in the body.
🗃️
Searchable History
Every generated meeting is logged with severity, environment, and status. Search by keyword or ticket number, clone a past incident, or re-download the .ics.
📄
Incident Templates
Save recurring incident types as templates with a default severity and duration so the next occurrence starts pre-filled.
🗑️
Bulk Delete & CSV Export
Clean up old test meetings in bulk from History, or export the full log as CSV for incident reporting.
// GET STARTED

Stop Writing Invites. Start Working The Incident.

Describe the issue, pick the environment, let AI handle the wording. The invite is ready before the war room fills up.

Launch EUPM

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